CORONAVIRUS (COVID-19) UPDATE


We continue to serve you during the COVID-19 pandemic and will continue to operate safely and effectively within the guidelines of our Federal Regulators, the Centers for Disease Control and Prevention and our local health officials. 

While we are operating under our regular business hours with lobby and drive-thru service, the number of customers allowed in a branch lobby at any time is limited based on the branch’s capacity.  If the lobby is at capacity when you visit the bank, you may be asked to wait outside until it is safe to enter.

We encourage you to utilize our drive-thru windows or take advantage of our online & mobile services.

Watertown Savings Bank has proactively exercised extensive precautions throughout this pandemic while maintaining the high level of service our customers have become accustomed to.

 

While we are happy to meet with you by appointment, you are required to comply with the the following: 

 

  • A mask is required while you are in our lobby.
  • Please remove your sunglasses, hat, hood or any items covering your head or eyes while inside the bank.
  • Please conduct your business quickly to limit contact with others.
  • Please follow the social distancing rules in effect at our offices.

 

We encourage you to continue using our drive-thru locations or mobile & online services whenever possible to ensure the safety of our customers and employees.  WSB has made significant investments in our facilities allowing us to provide the largest Drive-Thru and ATM network capabilities in the County. We have 24 drive-thru banking lanes including 4 full-service commercial windows and a network of 13 ATM locations spread across our (9) Branches in Jefferson County.  Additionally, you can take advantage of our night-drop boxes at our branch office locations.

 

Click here for a complete listing of our locations and hours of operation.

If you feel more comfortable accessing your accounts remotely, we strongly encourage you to utilize the following products and services:

   Online, Mobile & Electronic Products & Services: 

   

Apply For Your Mortgage Online: 


 

If you are unable to access our digital services, we will be happy to assist you via phone or e-mail.  Please feel free to call your local branch or find additional contact resources.

 
 
Uncertain times like these showcase the strength and resiliency of our communities and the significant importance of banking local.  Thank you for your continued trust and support of Watertown Savings Bank.  We truly appreciate your business and look forward to serving you!