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Contact Us

Give us a call.  We're here to help.

Lost or Stolen Card:     1-888-297-3416
 
Card Activation:
 
    1-844-397-8518
Select / Reset 
Debit Card PIN:
 
    1-888-891-2435
 
Routing / Transit No:
     
    221371356
 
Message Us:
 
   Within Digital Banking
Customer Service:    315-788-7100
 
Personal Lending:
 
   315-836-8440
 
Commercial Lending:
 
   315-836-8420
 
(Outside local area):
 
   1-800-870-8510 
 
Telephone Banking:
 
   315-788-7200

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To obtain further information about Watertown Savings Bank, or to file a complaint, either contact us directly or contact the New York State Department of Financial Services Consumer Assistant Unit at 1-800-342-3736.  You may also visit the Department's website at www.dfs.ny.gov. Watertown Savings Bank is registered with NYSDFS.