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24 Hour Customer Care
Account Access Line 315-788-7200
24/7 Telephone Banking
Lost or Stolen ATM or Debit Card 1-866-546-8273
ATM or Debit Card Activation 1-844-397-8518
The Fraud Center (24/7) 1-800-417-4592
The Fraud Center will call, text, or email if they believe they have detected fraudulent activity on your debit card. The account holder must text and/or call back the Fraud Center to confirm fraud, or have the debit card unblocked if there is no fraud. Please be prepared to provide the case number/code you were given in the text/email when calling back.
Office Phone Numbers
Watertown Savings Bank Main Office 315-788-7100
- Outside Local Calling Area 1-800-870-8510
Accomodation Office 315-788-8996
Adams Office 315-232-4515
Alexandria Bay Office 315-482-2544
Chaumont Office 315-649-5090
Clayton Office 315-686-1280
Commerce Park Drive Office 315-788-7152
Sackets Harbor Office 315-646-4628
State Street Office 315-788-3790
Department Phone Numbers
Accounting Department 315-836-8410
Commercial Loan Department 315-836-8420
Consumer Loan Department 315-836-8440
Deposit Services 315-836-8450
Employee Directory
Bank Officers
Mark S. Bellinger bellinger@wsbny.com
EVP & Chief Operating Officer (315) 222-7243
Darlene A. Jobson jobson@wsbny.com
EVP & Chief Financial Officer (315) 222-7215
Scott M. Pooler pooler@wsbny.com
EVP & Chief Information Officer (315) 222-7236
EXECUTIVE SECRETARY
Diana Hadlock hadlock@wsbny.com
111 Clinton St. - Watertown (315) 222-7228
Office Managers & Auditors
OFFICE MANAGERS
Kerri Noone noone@wsbny.com
12221 NYS Rt. 12E - Chaumont (315) 649-5090
Stephanie Elliott elliott@wsbny.com
100 West Main St. - Sackets Harbor (315) 646-4628
Patti Kendall kendall@wsbny.com
352 James St. - Clayton (315) 686-1280
Andrea Kolb kolb@wsbny.com
101 Commerce Park Dr. - Watertown (315) 788-7152
Lisa Lajoie lajoie@wsbny.com
1816 State St. - Watertown (315) 788-3790
Skye Ryder-McCauley ryder@wsbny.com
4 Market St. - Alexandria Bay (315) 482-2544
Rockett Stockwell stockwell@wsbny.com
10729 US Rt. 11 - Adams (315) 232-4515
AUDITORS
Denise P. Brownell, CCBIA brownell@wsbny.com
111 Clinton St. - Watertown (315) 222-7233
Amy S. Moore, CCBIA moore@wsbny.com
111 Clinton St. - Watertown (315) 222-7213
Customer Service
CUSTOMER SERVICE REPRESENTATIVES
Mortgage Lending
Consumer Lending
LOAN SERVICING HELP DESK
Commercial Lending
Loan Compliance & Quality Control
LENDING COMPLIANCE MANAGER
LENDING QUALITY CONTROL OFFICER
Marketing & Business Development
MARKETING DIRECTOR
BUSINESS DEVELOPMENT OFFICER
Accounting & Deposit Operations
ACCOUNTING DEPARTMENT
DEPOSIT OPERATIONS
Human Resources