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24 Hour Customer Care
Customer Service (during business hours) 315-788-7100
Monday-Wednesday from 8:30 am - 4:00 pm
Thursday & Friday from 8:30 am - 5:00 pm
Customer Service (after hours) 315-788-7100
Monday-Friday from 4:30 pm - 9:00 pm choose option #5
Saturday & Sunday from 9:00 am - 5:00 pm
Account Access Line 315-788-7200
24/7 Telephone Banking
Lost or Stolen ATM or Debit Card 1-888-297-3416
ATM or Debit Card Activation 1-844-397-8518